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Industry Solutions / Gym

Gym and Fitness POS
Memberships Managed.

Membership billing, class package redemption, and retail supplement sales for South African gyms, CrossFit boxes, and fitness studios managing recurring revenue.

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Morning Session, 06:15
48 CHECKED IN
Monthly Membership (Premium) R899.00
Personal Training Session x1 R480.00
Protein Shake (Vanilla 1kg) R420.00
Today Gym
Active Members
312
Classes Today
8
Retail Sales
R2 840
Built for Gym

Six Features That Run
Your Gym.

Purpose-built modules that address the real operational demands of gym businesses in South Africa.

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Membership and Recurring Billing

Create monthly, quarterly, and annual membership tiers with automatic renewal billing prompts. Track each member's membership status, payment history, and expiry date from the front desk terminal. Debit order and manual payment workflows are both supported, with overdue membership flags appearing at the entry scan point so reception can address unpaid memberships without turning away a member mid-session.

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Class Package and Session Management

Sell ten-session packs, class passes, and group training blocks as a single purchase, with each session redeemed at the point of entry. The POS tracks remaining sessions per member, alerts staff when a member is on their last session so a renewal can be offered, and prevents session entry after the package is exhausted. Different session types, yoga, spinning, CrossFit, bootcamp, can be tracked on separate packages if required.

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Supplement and Retail Sales

Manage your retail supplement range, protein powders, pre-workout drinks, sportswear, and accessories, from the same POS system. Every retail sale deducts stock in real time, reorder alerts fire when levels drop, and retail revenue reports separately from membership and session income. Members buying supplements at the front desk receive their loyalty points or member discount automatically.

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Member Profile and Fitness History

Maintain a profile per member including personal details, emergency contact, membership tier, class attendance history, and trainer assignment. POPIA-compliant data storage keeps personal information secure on your local SQL database. Member profiles allow your team to recognise loyal members by name, track long-term attendance patterns, and provide personalised upgrade or renewal offers based on usage data.

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Gift Voucher and Corporate Membership

Sell gift vouchers for session packs, personal training, and membership sign-ups, and manage corporate membership agreements with bulk member billing, negotiated rates, and monthly invoice generation. Corporate clients receive a consolidated monthly statement covering all active staff members on their account, simplifying the accounts payable process for companies offering gym access as an employee benefit.

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Membership Revenue Reporting

Track active member counts, monthly recurring revenue, retail sales contribution, and churn rate from a single reporting dashboard. Identify which membership tier is most popular, which class types drive attendance, and which month of the year sees the highest membership sign-ups. This data helps you allocate marketing spend, plan staffing levels for peak periods, and design the promotions that convert January interest into long-term memberships.

Why TimeWorks

Built for
South African business.

25 years of South African retail and hospitality experience drives every module. The system is designed around the realities of trading in South Africa, including load shedding resilience, rand-based reporting, and local compliance requirements.

25+
Years in SA Retail
SQL
Backed Architecture
700+
SA Businesses
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Recurring Revenue Visibility

Membership billing tracking gives you a clear view of your monthly recurring revenue base, upcoming renewals, and churn risk, which is the foundation of a financially stable gym business.

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Streamlined Front Desk Operations

Member check-in, session redemption, retail sales, and renewal conversations all happen at one terminal, reducing the administrative burden on your front desk staff during the busy morning rush.

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Retail Attach Rate Growth

Integrated retail management encourages supplement and merchandise sales at every front desk interaction, building a secondary revenue stream that contributes to gym profitability beyond membership fees.

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Rental Options Available

No large capital outlay required. Rental packages include hardware, software, setup, and ongoing support, ideal for businesses managing cashflow through growth phases.

Common Questions

Gym-specific questions about TimeWorks POS.

Membership tiers are configured in the back office with the tier name, price, duration, and included benefits such as class access, locker use, or personal trainer sessions. When a member signs up, the POS creates their member record, processes the first payment, and sets the membership expiry date. Renewal reminders are generated automatically before expiry. Members on monthly plans receive a renewal prompt at the start of each billing cycle. Members on annual plans receive a renewal notice 30 days before expiry. The system tracks the payment status of each renewal and flags unpaid memberships at the entry scanner so your front desk team can have the renewal conversation at the natural moment when the member arrives.
Yes. Session packages can be configured to cover all classes, specific class types, or a mix of class credits. For example, a member can purchase a 10-session yoga pack and a separate 10-session CrossFit pack, each tracked independently. When they check in for a class, the system checks which active packages they have, selects the appropriate one for the class type they are attending, and deducts one session. If a member has no valid package for the class they want to attend, the POS prompts them to purchase a session or upgrade their membership before proceeding. This prevents attendance without valid payment without creating an awkward confrontation at the front desk.
Corporate accounts are set up in the customer management module with the company name, billing contact, agreed membership rate, and the number of staff members covered under the agreement. Each staff member enrolled under the corporate account has their own member record linked to the corporate billing code. At month end, the system generates a single consolidated invoice for the company showing the number of active members, the monthly rate, and any additional charges such as personal training sessions or retail purchases. The invoice is emailed to the company's accounts payable contact. New staff joining and staff leaving can be added or removed from the corporate account without affecting the monthly billing cycle.
Yes. TimeWorks operates on a local SQL database, so all member check-ins, session redemptions, retail sales, and cash transactions process normally without an internet connection. Member records, session balances, and payment history are stored locally, so the front desk can verify membership status, sell products, and record payments even during load shedding or an ISP outage. The only feature that requires connectivity is card payment processing via the bank's payment gateway. During an outage, cash payments are available, and card payments can be processed as manual transactions to be submitted when connectivity returns. This resilience is critical for early morning sessions when most members arrive before the city has restored power after a loadshedding episode.
Get Started

Ready to Manage Your Gym on a Proper System?
Talk to an Expert.

Talk to a TimeWorks specialist about membership management, class package setup, and retail integration. Rental and purchase options available with full training.

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