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Industry Solutions / Salon and Spa

Salon and Spa POS
Every Service Billed.

Appointment-linked billing, therapist commission tracking, and retail product management for South African hair salons, nail bars, and day spas.

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Saturday, 10:30
14 APPOINTMENTS
Full Colour + Cut (Thabo) R1 280.00
Gel Manicure + Pedicure R680.00
Swedish Massage 60min R780.00
Today Salon and Spa
Commission Due
R2 840
Retail Sales
R1 240
Utilisation
88%
Built for Salon and Spa

Six Features That Run
Your Salon and Spa.

Purpose-built modules that address the real operational demands of salon and spa businesses in South Africa.

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Appointment-Linked Billing

Link every treatment and service directly to a client booking so that billing at checkout reflects the exact services performed without manual entry. When a client's appointment is completed, the POS pre-fills the bill with the booked services and the assigned therapist. The client can add retail products, adjust services, or settle a package balance in the same transaction without the receptionist building the bill from scratch.

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Therapist Commission Tracking

Configure commission rates per service category per therapist, and the system calculates earned commission on every completed appointment automatically. End-of-month commission reports show each therapist's service revenue, retail sales contribution, and total commission earned, giving your payroll process an accurate figure without manual calculation. Commission-only, salary-plus-commission, and hourly-plus-retail-commission structures are all supported.

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Retail Product Stock Management

Manage your salon retail range, shampoos, treatments, nail polishes, and skin care products, alongside your service offerings in the same POS system. Every retail sale deducts stock in real time and generates a reorder alert when a product falls below minimum level. Service product consumption, the colour used during a treatment, for example, can be recorded as a back-bar stock deduction separate from retail sales.

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Package and Voucher Sales

Sell treatment packages, for example, a ten-visit massage package or a bridal preparation bundle, and track redemptions against the package balance at every visit. Gift vouchers are issued at the POS, stored against a voucher reference number, and redeemed by scanning or manual entry. Voucher balances carry forward if not fully used in a single visit.

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Client Profile and Service History

Store each client's full treatment history, product preferences, allergy notes, and therapist preference in their profile. When a returning client arrives, reception can view their last visit details, the colour formula used, skin sensitivity notes, and preferred therapist, ensuring continuity of service without staff relying on memory. POPIA-compliant data handling keeps client personal information secure and under your control.

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Deposit and Cancellation Management

Collect booking deposits at the time of scheduling and record them against the client appointment. At checkout, the deposit is automatically applied to the final bill. For late cancellations or no-shows, the deposit can be forfeited as per your cancellation policy and the relevant revenue recorded correctly in your financial reports, without creating an accounting discrepancy.

Why TimeWorks

Built for
South African business.

25 years of South African retail and hospitality experience drives every module. The system is designed around the realities of trading in South Africa, including load shedding resilience, rand-based reporting, and local compliance requirements.

25+
Years in SA Retail
SQL
Backed Architecture
700+
SA Businesses
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Faster Checkout Experience

Appointment-linked billing means checkout is a confirmation rather than a full re-entry, reducing the post-treatment awkwardness and getting clients on their way while your therapist prepares for the next booking.

payments

Accurate Commission Every Month

Automatic commission calculation from the transaction record eliminates disputes between therapists and management, reduces payroll preparation time, and ensures your best performers are paid correctly.

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Retail Sales Uplift

A fully integrated retail module means product recommendations from the treatment chair can be sold at the checkout desk immediately, with stock deducted and commission credited in the same transaction.

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Rental Options Available

No large capital outlay required. Rental packages include hardware, software, setup, and ongoing support, ideal for businesses managing cashflow through growth phases.

Common Questions

Salon and Spa-specific questions about TimeWorks POS.

In the TimeWorks back office, you configure each therapist's commission structure. This can be a flat percentage on all services, different rates by service category, for example, 12% on colour treatments and 10% on cuts, or a tiered rate that increases when the therapist achieves a monthly service revenue target. When a treatment is billed and payment confirmed, the system attributes the service revenue to the performing therapist and calculates the commission amount according to their configured rate. End-of-month commission reports produce a per-therapist summary that your payroll team uses directly, and therapists can view their own month-to-date commission total at any terminal to monitor their own performance.
Yes. Retail products are configured as a separate category within the same system. When a stylist recommends a shampoo or treatment at the chair, the client's checkout bill is built with both the service charge and the retail product in a single transaction. Stock deducts in real time, a reorder alert fires when the retail shelf stock falls below minimum, and the retail revenue is reported separately from service revenue in your daily and monthly reports. This gives you a clear picture of your retail attach rate and helps you evaluate whether the investment in a broader retail range is returning adequate margin.
Gift vouchers are created and sold at the POS like any other transaction. Each voucher is assigned a unique reference number and a monetary value. The voucher reference is stored in the system with the purchaser's details, the value, and the date of issue. When a client presents a voucher for redemption, the cashier enters or scans the voucher reference, and the system displays the current balance and allows it to be applied against the transaction. Partial redemptions leave the remaining balance on the voucher for future use. Vouchers with an expiry date are flagged as expired and blocked from redemption after the configured date, preventing policy exceptions from slipping through unnoticed.
Yes. Client profile data, including personal details, treatment history, allergy notes, and contact information, is stored within a local SQL database on your own hardware. No client data is transmitted to or stored on external cloud servers without your explicit configuration. Access to client profiles is controlled by staff role, so a junior receptionist sees booking and payment information while senior management sees the full history. TimeWorks provides guidance on data retention periods, access log reviews, and handling data subject access requests as part of your POPIA compliance obligations. You remain the responsible party for the data, and the system gives you the tools to manage that responsibility.
Get Started

Ready to Modernise Your Salon or Spa?
Talk to an Expert.

Talk to a TimeWorks specialist about appointment billing, commission setup, and retail management. Rental and purchase options available with full staff training.

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