Script tracking, schedule-drug sale logging, and POPIA-compliant patient records for South African pharmacies that serve both dispensary and retail customers.
Purpose-built modules that address the real operational demands of pharmacy businesses in South Africa.
Log every prescription at intake with a unique script reference number, patient identifier, prescribing doctor, and date. Track the dispensing status from received through to dispensed and paid. The script queue displays all outstanding prescriptions, their status, and time waiting, so your dispensary team can prioritise chronic medication collections separately from acute walk-in scripts without losing track of any patient order.
Sales of scheduled drugs are automatically logged with the product name, quantity, patient details, and cashier ID in a dedicated register that is separate from standard retail transactions. This register supports your compliance obligation under the Medicines and Related Substances Act and is formatted for submission to the South African Pharmacy Council in the event of an audit. No manual logbook entry required.
Patient profiles, including script history, chronic medication lists, and allergies, are stored in a local SQL database under your direct control. Access is restricted by staff role, with dispensary staff seeing clinical records and retail cashiers seeing only loyalty and purchase history. Data retention, access logging, and the ability to process a patient data access or deletion request are all built into the system to support your POPIA obligations.
Track stock levels across ethical and front-shop categories with separate minimum reorder thresholds per product. The system generates purchase orders to your pharmaceutical wholesaler, tracks landed cost including cold-chain delivery fees, and flags stock approaching expiry. Batch and expiry date tracking ensures FIFO dispensing and creates an audit trail for any product recall scenario.
Record medical aid details at the point of transaction and generate itemised receipts formatted for medical aid submission. The system tracks co-payments, logs the claimed amount versus the patient payment, and produces monthly statements for patients who require documentation for gap cover or income tax medical deduction claims. Integration with practice management systems is available on request.
Separate your dispensary revenue from front-shop retail in all reports. Track script volume, average script value, most-dispensed chronic categories, and front-shop category performance independently. Monthly reports help you benchmark your dispensary throughput, identify which front-shop categories deserve more shelf space, and prepare financial data for your accountant's SARS submission.
25 years of South African retail and hospitality experience drives every module. The system is designed around the realities of trading in South Africa, including load shedding resilience, rand-based reporting, and local compliance requirements.
Schedule drug logging, script tracking, and patient record architecture are designed around South African Pharmacy Council requirements, reducing your administrative burden during audits and licence renewals.
Local SQL storage means no patient data leaves your premises to a third-party cloud provider. You maintain full POPIA compliance without depending on a vendor's data governance policies.
Itemised receipt formats, co-payment tracking, and monthly patient statements reduce the administrative back-and-forth between your pharmacy and your patients' medical aid administrators.
No large capital outlay required. Rental packages include hardware, software, setup, and ongoing support, ideal for businesses managing cashflow through growth phases.
Pharmacy-specific questions about TimeWorks POS.
Talk to a TimeWorks specialist about dispensary compliance, patient record management, and stock control. Rental and purchase options available with full setup and training.