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Industry Solutions / Pharmacy

Pharmacy POS
Compliance First.

Script tracking, schedule-drug sale logging, and POPIA-compliant patient records for South African pharmacies that serve both dispensary and retail customers.

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Script #4821 - Chronic Meds R312.50
OTC Sale - Vitamins + Sunscreen R487.00
Script #4822 - Acute Antibiotics R218.00
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Scripts Today
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Built for Pharmacy

Six Features That Run
Your Pharmacy.

Purpose-built modules that address the real operational demands of pharmacy businesses in South Africa.

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Script Tracking and Queue Management

Log every prescription at intake with a unique script reference number, patient identifier, prescribing doctor, and date. Track the dispensing status from received through to dispensed and paid. The script queue displays all outstanding prescriptions, their status, and time waiting, so your dispensary team can prioritise chronic medication collections separately from acute walk-in scripts without losing track of any patient order.

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Schedule 4 and 5 Drug Sale Logging

Sales of scheduled drugs are automatically logged with the product name, quantity, patient details, and cashier ID in a dedicated register that is separate from standard retail transactions. This register supports your compliance obligation under the Medicines and Related Substances Act and is formatted for submission to the South African Pharmacy Council in the event of an audit. No manual logbook entry required.

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POPIA-Compliant Patient Records

Patient profiles, including script history, chronic medication lists, and allergies, are stored in a local SQL database under your direct control. Access is restricted by staff role, with dispensary staff seeing clinical records and retail cashiers seeing only loyalty and purchase history. Data retention, access logging, and the ability to process a patient data access or deletion request are all built into the system to support your POPIA obligations.

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Pharmaceutical Stock Management

Track stock levels across ethical and front-shop categories with separate minimum reorder thresholds per product. The system generates purchase orders to your pharmaceutical wholesaler, tracks landed cost including cold-chain delivery fees, and flags stock approaching expiry. Batch and expiry date tracking ensures FIFO dispensing and creates an audit trail for any product recall scenario.

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Medical Aid Claim Capture

Record medical aid details at the point of transaction and generate itemised receipts formatted for medical aid submission. The system tracks co-payments, logs the claimed amount versus the patient payment, and produces monthly statements for patients who require documentation for gap cover or income tax medical deduction claims. Integration with practice management systems is available on request.

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Dispensary and Retail Reporting

Separate your dispensary revenue from front-shop retail in all reports. Track script volume, average script value, most-dispensed chronic categories, and front-shop category performance independently. Monthly reports help you benchmark your dispensary throughput, identify which front-shop categories deserve more shelf space, and prepare financial data for your accountant's SARS submission.

Why TimeWorks

Built for
South African business.

25 years of South African retail and hospitality experience drives every module. The system is designed around the realities of trading in South Africa, including load shedding resilience, rand-based reporting, and local compliance requirements.

25+
Years in SA Retail
SQL
Backed Architecture
700+
SA Businesses
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Built for SAPC Compliance

Schedule drug logging, script tracking, and patient record architecture are designed around South African Pharmacy Council requirements, reducing your administrative burden during audits and licence renewals.

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Patient Data Under Your Control

Local SQL storage means no patient data leaves your premises to a third-party cloud provider. You maintain full POPIA compliance without depending on a vendor's data governance policies.

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Medical Aid Documentation Ready

Itemised receipt formats, co-payment tracking, and monthly patient statements reduce the administrative back-and-forth between your pharmacy and your patients' medical aid administrators.

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Rental Options Available

No large capital outlay required. Rental packages include hardware, software, setup, and ongoing support, ideal for businesses managing cashflow through growth phases.

Common Questions

Pharmacy-specific questions about TimeWorks POS.

When a cashier or pharmacist processes a sale containing a Schedule 4 or 5 drug, the POS automatically opens a compliance capture screen requiring the patient's name, ID number, prescription reference, prescribing doctor's name, and the quantity dispensed. This data is written to a dedicated schedule drug register within the SQL database, separate from standard sales records. The register is date-stamped, locked against editing after submission, and can be exported in a structured format for South African Pharmacy Council audit submission. The system also generates a daily summary of all scheduled drug sales for the pharmacist-in-charge to review and sign off electronically.
Yes. TimeWorks supports a multi-department configuration where the dispensary till and the front-shop retail till operate from the same SQL database but maintain separate transaction streams. Dispensary transactions include prescription details, patient records, and schedule drug logging. Front-shop transactions follow standard retail rules. Reports, stock levels, and cash-up procedures can be run per department or consolidated, giving your pharmacist-in-charge a complete view of the business while keeping the compliance audit trail clean and separate from retail activity.
Chronic patients can be linked to a repeat prescription record that stores the authorised medication, dosage, and dispensing frequency. When a patient presents for their monthly chronic collection, the cashier retrieves the patient record by name or ID number, and the system displays the authorised repeats, the last dispensing date, and the quantity remaining on the script. If the dispensing interval has not been met, the system flags this and requires a pharmacist override. This prevents premature dispensing, supports medical aid compliance requirements, and reduces errors caused by staff not recognising a chronic patient without a physical script in hand.
TimeWorks operates as the point-of-sale and patient record layer, which can be configured to export transaction and patient data in standard formats for integration with dedicated dispensary management software. Compatibility depends on the specific dispensary system in use, and our technical team will assess your current setup during the initial consultation. For pharmacies currently using manual systems or a generic retail POS without pharmaceutical compliance features, TimeWorks can serve as the complete front-of-house and dispensary management solution without requiring a secondary software package.
Get Started

Ready to Upgrade Your Pharmacy POS?
Talk to an Expert.

Talk to a TimeWorks specialist about dispensary compliance, patient record management, and stock control. Rental and purchase options available with full setup and training.

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