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electric_bolt INTEGRATION / DELIVERY

Bolt Food

Bolt Food has grown rapidly as a food delivery platform in South African cities, and TimeWorks integrates directly with their restaurant API so you can manage Bolt orders alongside every other channel from a single screen. Orders route straight to the kitchen printer the moment a customer confirms their purchase, reducing average order-to-kitchen time significantly. Menu changes made in TimeWorks can be pushed to your Bolt Food menu, keeping pricing and availability consistent across platforms.

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WHAT SYNCS

Data That Flows Automatically

  • check_circle Bolt Food orders received instantly and routed to kitchen printer or display
  • check_circle Menu items, descriptions, and pricing synced from TimeWorks to Bolt Food
  • check_circle Item availability set to sold-out on Bolt when stock reaches zero in POS
  • check_circle Completed Bolt orders recorded in the TimeWorks daily sales total
  • check_circle Order acceptance confirmation sent back to Bolt from the POS
  • check_circle Special dietary instructions and modifiers included on the kitchen ticket
PROBLEM SOLVED

Manual Work Eliminated

auto_fix_high What this integration removes

Removes the need for a dedicated Bolt Food tablet and the manual transcription of Bolt orders into the POS, which is a source of kitchen errors and incorrect stock deductions at busy South African restaurants.

HOW TO GET STARTED
  1. 1 Request Bolt Food restaurant API credentials from the Bolt partner portal
  2. 2 Add your Bolt API key and restaurant ID in TimeWorks delivery integration settings
  3. 3 Map your POS items to matching Bolt Food catalogue entries
  4. 4 Process a test order from a separate device to verify kitchen printing and stock deduction
WHY INTEGRATE

Key Advantages

speed
Faster Order Acceptance

Bolt orders are auto-accepted and in the kitchen queue within seconds of the customer confirming, reducing the window where the order could time out and create a negative review on the platform.

devices
Fewer Devices to Manage

Consolidating Bolt Food into TimeWorks eliminates a tablet from your counter, reducing charging cable clutter and the staff training overhead of managing a separate delivery interface.

bar_chart
Cross-Platform Sales Analysis

Compare Bolt Food, Uber Eats, and dine-in revenue side by side in one TimeWorks report, helping you understand which channels are most profitable after accounting for commission costs.

FREQUENTLY ASKED QUESTIONS

Common Questions

Is Bolt Food integration available for restaurants outside Cape Town and Johannesburg? add
Bolt Food operates in several South African cities including Cape Town, Johannesburg, Pretoria, Durban, Port Elizabeth, and Bloemfontein. The TimeWorks integration is available wherever Bolt Food is active. If Bolt Food expands to additional South African cities, the integration automatically works as soon as your restaurant is listed on the platform. Contact our support team to confirm Bolt Food availability in your area before setting up the integration.
Can I pause Bolt Food orders from TimeWorks without logging into the Bolt portal? add
Yes. TimeWorks includes a delivery channel control panel where you can pause or resume Bolt Food orders, Uber Eats orders, and Mr D Food orders individually from the POS screen. This is useful when your kitchen is overwhelmed during a busy lunch service, or when a key ingredient runs out and you need to stop online orders temporarily. The pause command is sent to the Bolt API immediately and customers will see your restaurant as temporarily unavailable on the app until you re-activate it.
How does Bolt Food commission affect my VAT reporting? add
In South Africa, Bolt Food charges commission on the total order value including VAT, and they issue a monthly tax invoice for the commission amount. Your TimeWorks POS records the full sale inclusive of VAT at 15%, which is the amount your restaurant is liable for in your VAT201 return. The Bolt commission invoice is a separate input tax claim your bookkeeper can offset. We recommend confirming the correct VAT treatment with your accountant, as the rules for platforms acting as agents versus principals can affect how the tax is structured.
GET CONNECTED

Ready to Integrate Bolt Food?

Book a free demo and our team will walk you through the Bolt Food integration live, answer your technical questions, and provide a no-obligation quote tailored to your business size and location.

Book a Free Demo Call 0861 736 767